Help

Welcome to Makan Help Center

We’re here to make your experience smooth and enjoyable — whether you’re booking a stay or listing your property.

Below you’ll find answers to the most common questions and ways to reach us if you need extra help.

For Guests

How to Book a Stay

1. Search for a place you like.
2. Choose your dates and number of guests.
3. Confirm your booking instantly — no waiting for approval.

Need to Cancel or Change Your Booking?

You can manage or cancel your reservation directly from your account. Refunds depend on the property’s cancellation policy.

Having an Issue During Your Stay?

Contact the property owner through the Makan chat or reach our support team — we’re always ready to assist.

For Property Owners

How to List Your Property

Create an account, upload photos, add details about your space, and set your price — it only takes a few minutes to go live.

Managing Bookings

Use your dashboard to view upcoming stays, adjust prices, and update your availability anytime.

Getting Paid

All payments are handled securely through trusted gateways. You’ll receive your earnings automatically after each confirmed stay.

Trust & Safety

Your safety is our top priority. Every user and property is verified, and all transactions are encrypted for full protection. You can also check reviews and ratings before booking or hosting.

Still Need Help?

We’re always happy to assist you.

📧 Email: info@makan.rent