Terms of Service

Terms of Service

1. Introduction

Welcome to Makan — a platform that connects travelers with property owners across Iraq. By using our website or app, you agree to follow these Terms of Service. Please read them carefully before using Makan.

2. Using Makan

  1. You must be at least 18 years old to create an account or make a booking.
  2. All information you provide (name, contact details, property info, etc.) must be accurate and true.
  3. You agree to use Makan only for lawful purposes and in a respectful way toward other users.

3. For Guests

  1. Guests are responsible for reading the property details, rules, and cancellation policy before booking.
  2. Any damages caused during your stay must be reported to the property owner.
  3. Payments for bookings must be made through Makan’s secure payment system only.

4. For Property Owners

  1. Property owners must provide accurate details and real photos of their properties.
  2. Owners are responsible for keeping their listings up to date and honoring confirmed bookings.
  3. Makan reserves the right to remove or suspend any listing that violates our policies or community standards.

5. Payments and Fees

All payments are processed securely through trusted gateways. Makan may charge a small service fee to support platform maintenance and customer support. Exact fee details are shown before confirming each booking.

6. Cancellations and Refunds

Cancellation policies are set by each property owner. Guests must review these policies before confirming a booking. Refunds are issued according to the selected property’s policy.

7. Safety and Responsibility

Makan works hard to verify listings and maintain trust across the platform. However, we are not responsible for direct agreements between guests and property owners or for any incidents during a stay. Always communicate and make payments only through Makan to stay protected.

8. Privacy and Data Protection

We respect your privacy. Any personal data collected is handled according to our Privacy Policy and never shared with third parties without your consent.

9. Changes to These Terms

Makan may update these Terms of Service occasionally to improve user experience or comply with legal requirements. The updated version will always be available on our website.

10. Contact Us

If you have questions about these terms, feel free to reach out:

📧 Email: info@makan.rent